Version: 1.0.2 | Published: 1 Dec 2025 | Updated: 2 days ago

Hospital and Community Health Services Written Complaints Collection

Dataset

Summary

Type:
Collections
Effective From:
26 June 2023
Applies To:
Hospitals and community services in secondary care
Topics:
Service
Care Settings:
  • Community health
  • Hospital
Alternate Name:
KO41a

Documentation

Description:

All NHS organisations and those delivering NHS services are required to submit an annual KO41a return.

The data required for this collection are:

  • organisation details and organisation site details
  • summary of overall numbers of complaints
  • age of patient
  • status of complainant
  • service area
  • subject area of complaint
  • profession
Relations:
[object Object]