Version: 1.0.2 | Published: 9 Dec 2025 | Updated: 0 days ago
111 Referral Standard
Dataset
Summary
Type:
Information standards
Applies To:
- All 111 and 999 service referrals to wherever the person goes next.
- Referrals through 111 online, call handler or clinical assessment services and 999 services.
Topics:
- Care records
- Continuity of care
- Health
- Interoperability
- Key care information
- Messaging
- Referrals
Care Settings:
- Ambulance (Urgent and Emergency Care)
- Dentistry
- GP / Primary care
- Mental health
- Pharmacy
- Urgent and Emergency Care
Documentation
Associated Media:
GP Post Event Message - Mental Health
111 Referral Business Rules
111 Referral Final Report
111 Referral Hazzard Log
111 Referral to Dentistry Data Set
111 to Emergency Department Example
111 Referral to Emergency Department
111 Referral to GP
111 Referral Simplified (json)
111 Referral to Emergency Department - Post Event Message
111 Post Event Message Reformatted (json)
111 Referral Standard - Clinical Safety Case
PRSB General Implementation Guidance Version 1.4
111 Referral to Dentistry - Post Event Message
111 Referral to Pharmacy - Post Event Message
111 Referral to Pharmacy
111 Referral to Dentistry
111 Referral to Mental Health
Description:
PRSB was commissioned by NHS England to produce the 111 Referral Standard as part of the Booking and Referral Standard programme (BaRS). The standard defines the information that should be shared from 111 or 999 services when a person is referred onto another service. It also defines the information for a post event message (PEM) to inform a person’s GP of their contact with 111 services.
This is subset of the 111 referral to give GPs an effective summary, and is sent after all contacts with a few exceptions, including if the referral is to the GP, or the call was just to seek information. GPs should not confuse this PEM, which is just for their information, with a 111 referral to GP, which they must action. These will replace the current referral messages which are poorly regarded and little used.
Across the UK, 111 services are becoming the first point of contact for urgent care and are essential in ensuring that people are referred to the most appropriate service safely and efficiently. In England the NHS Long Term Plan sets out to ensure patients get the care they need, fast and to relieve pressure on A&E departments by referring people to the most appropriate service.
This standard was created to support clear and concise information flows between the 111 referrer and the receiving services and professionals or clinicians to support safe and effective care.
Scope
The standard applies to:
- All 111 and 999 service referrals to wherever the person goes next.
- Referrals through 111 online, call handler or clinical assessment services and 999 services, and is not specific to any triage system.
- The standard is UK-wide and developed in consultation with a wide range of professionals from all four nations, including from 111 services, receiving services, IT suppliers and people who use services.
- All age groups including children.
Is Part Of:
[object Object]
Origin
Name:
NHSE-SD Data Catalogue