Version: 1.0.2 | Published: 1 Dec 2025 | Updated: 2 days ago
Friends and Family Test
Dataset
Summary
Type:
Collections
Effective From:
01 April 2013
Applies To:
- NHS funded inpatient and type I & II A&E services
- Maternity services
- Outpatient services
- Inpatient day cases, including children and young people and accident and emergency
- Walk-in-centres/minor injury units
- Mental health and community healthcare
- NHS funded ambulance and patient transport services
- Post-COVID syndrome assessment clinic services
Topics:
- Adult
- Care
- Child
- Service
Care Settings:
- Community health
- Hospital
- Maternity
- Mental health
- Urgent and Emergency Care
- Walk in centre
Alternate Name:
- FFT
- Friends and Family Test (FFT) data collection
Documentation
Description:
The FFT asks people about their experience of services they have used and offers a range of responses.
When combined with supplementary follow-up questions, the FFT provides a way to highlight both good experience and opportunities for improvement. This kind of feedback will help us to improve NHS services.
Documentation Link:
Relations:
[object Object]
Origin
Name:
NHSE-SD Data Catalogue