Data collected will cover several themes such as: activity, finance, safeguarding and user experience.

During COVID-19, Ministers decided to extend the use of the Capacity Tracker, its coverage and capabilities, in order to capture more detailed information from more providers in real-time, to understand the operating status of adult social care providers, providing valuable insight and enabling support to be offered to providers in dealing with the crisis.

Availability of good quality and timely data from providers is essential to:

• supporting efficient commissioning and systems assurance
• managing national, regional and local risks
• assisting with evolving situations, like COVID-19
• ultimately, helping to facilitate the care of individuals